State Farm® Insurance Agent Terra Bache

"Sometimes Life throws you a curve ball it’s great to know that Terra and her staff are here for you especially at those times! I was an Insurance Agent 25 years ago. I am S0 impressed with the Professionalism and Knowledge of Terra and her staff … Rebecca is AWESOME… Would recommend A+++++…"

"In February of this year, I would have given a 5 star rating. However, my insurance rates have increased substantially. No accidents, no tickets and a loyal customer for over 45 years! Do I need to leave State Farm in order to get insurance rates that reflect my good driving and 45 year Loyalty? So Sad, I feel like I must shop around for a better rate and insurance company that wants my business. EDIT: when I posted this review I thought I was posting to State Farm Corporate Offices, but Terra told me it went as a review to her office. Although I'm upset with the rate increases, it has no reflection on Terra or her office staff. Whenever I've had an issue, everyone in the office has always gone the extra mile to make sure every thing is handled quickly and correctly. I give Terra and her office 5 stars for always handling my insurance needs."

"Been with this company for 5 years and my insurance raised in price! I have perfect payment history and have had the same car for the last 3 years and never been in a wreck, also I have a clean record. ! My car gets older, so my insurance increased?. Absolutely ridiculous. Anything for an extra penny these days."

"I called State Farm and a questioned why my bill went up. They were so helpful in finding resolutions. I signed up for a driving course and it reduced my bill by $36. I then received the driving fob and after a week of driving I reduced my bill by 47$ more! I do appreciate them quickly helping to resolve the issues!"

"The customer service was excellent. Toni M handled all our questions about auto, homeowners and umbrella coverage very efficiently."

"This is the best insurance company I have ever worked with. Victoria was so helpful and worked diligently helping work through an issue with our mortgage insurance. I highly recommend this office. They're all professional and do everything possible to help you save money and time. 10 stars for me!"

"Best customer service EVER and so nice and fun. Fun... that's not usually a word that goes hand in hand with insurance shopping but Denise is amazing & fun. It was quick, easy and the least expensive I found with better coverage!!! Thank you Denise!"

"Denise and State Farm were wonderful to work with! Helpful, responsive, and professional. Thanks Denise!"

"Quotes for my two vehicles and my side by side quick and easy ! Was able to bundle all of them together in one payment and was reasonably priced ! Thanks for getting me covered !"

"Love the customer service! They are always on there to answer questions. They are very knowledgeable and friendly."

"Great agency. I've been with them for years and they are always diligent and professional, as well as anticipating my insurance needs to make sure I have the right coverage for the lowest cost. Rebecca initiated and performed a review of all my policies and found ways to upgrade coverages while saving me money! Outstanding service."

"My experience with this office has been sensational. They have some incredible employees including the lovely Victoria Linscott. Their agent Denise Koberstein has taken the absolute best care of me as well. Denise has personally gone above and beyond to make sure their coverage has produced the highest safety and quality care. I have never been under the care of an agent that has ever took my policy so personally. Phenomenal!"

"I have used State Farm for the last two years and I have 5 different policies so when I needed a new business policy they were my first call. My TN agent referred me because of the rating. It started great and I felt like we connected, but unfortunately, I have not heard from Denise A Koberstein since that was 5 days ago. I didn’t receive a quote, a returned phone call, or a returned email. The office staff was great and returned my call very pleasantly. Unfortunately, I had to sign with a different company I couldn’t wait any longer. I hate to even write a negative review but in Denise’s only email, she asked me to leave a review so I thought I would be honest in my experience. I own two businesses in the service industry so I know how important customer service is. In my 20 years of experience communication goes a long way in customer service. I love State Farm and will continue to use them in TN but unfortunately, I will have a different carrier for my ID business."

"Everyone in this office has always been helpful and courteous. Victoria is always so pleasant when she answers the phone and so very helpful in taking care of my needs or connecting me with whomever I need to finish my request. My recent claim for damage to my vehicle was handled by State Farm extremely well and simplified my experience."

"Toni has been awesome to work with, what a great group of people. They pulled my feet out of the fire (figuratively speaking) on my home owners insurance, and they saved $$ on my car insurance. Hope to work with them for a long time."

"Couldn’t ask for a better group to work with. Denise was great. She took very good care of us. When she did not know the answer to our questions, she asked the underwriter. I never felt pushed. Very happy with the Terra Bachelor State Farm office in Sandpoint."

"It's a pleasure to call and talk to these Ladies."

"Excellent service and skill!"

"We were on vacation in Sandpoint and need some assistance with our State Farm insurance. We couldn't get ahold of our rep back home, so we stopped in and met with Denise Koberstein. Even though we weren't her clients, she took the time to listen to our issue and offer advice. She even went as far as to call our rep in Nebraska so we could get what we needed. I was very impressed with her knowledge and customer service! Thanks again!"

"Terra Bache is a very attentive insurance agent you who continuously checks your policies with State Farm and keeps you informed of any necessary requirements or changes needed. She keeps me informed of payments that are due and up and coming. This allows me to keep my policies paid up to date and prevents any policy expiration. She is extremely competent and timely in her dealings with my policies which assures me that I will not experience any future problems. Thank you . Douglas Wilson"

"Rebecca G went above and beyond to help explain things to me with questions I had. Appreciate your time."

"Denise is an absolute rockstar! She takes care of everything all the time for me. I have a business and lots of toys that are all insured through her. Any questions I have she’s on top of it. She definitely has my business for life"

"What a fantastic team...best service, very thorough, friendly, & caring !!!"

"They made looking for insurance easy and painless. Very helpful, friendly and answered any questions I had. Would definitely recommend!"

"Thank you to Terra and her team for being professional, courteous and helpful. They made the process of looking for car insurance extremely easy and explained everything in detail. I would highly recommend them!"