State Farm® Insurance Agent Terra Bache

"Very thankful for this establishment."

"Rebecca was friendly and helpful! She made the process so easy! Highly recommend Terra and her team!"

"I have been a State Farm customer for many years and there is a very good reason for that. My agent and her office staff. Period. Never in all the years I have been with them have I ever called and not been given exactly what I need and always have felt that my problem, is their problem. Explaining home owners coverage and insurance is difficult to understand but they have always been there to explain everything and give me options for coverage that make sense for I what I need. They have always prioritized our needs and have never failed us. I have home and auto policies bundled and also cover 2 young adult drivers that attend college in 2 different states. That being said... you can imagine there have been times when I or my children have needed to have a car towed and when I couldn't get it done in a timely manner through the app, I have called my agent's office. It doesn't matter who answers the phone, it has been taken care of, keeping my kids safe and off the side of the road, out of unnecessary danger. A recent situation would have put my daughter on the side of a road for over 12 hours. I found a tow company within 10 minutes of her but they would not come until they had authorization from State Farm. So at 4:30pm I called my agent's office and within minutes an agent had called personally verifying and giving authorization and didn't leave the office until they knew a tow truck was en route to my daughter, 950 miles away from home. That is what Terra Bache and her staff are like. That is the kind of customer service they give to their customers. It was important to Angella that my daughter was set up and was going to be brought to safety and she wasn't going to leave the office because it was the end of her work day. She wasn't leaving the office until she knew my daughter was taken care of. I have been traveling and needed information that I could not access right away and sure enough, I call their office and someone is right there to send me whatever I need. I have never been let down by any of the people working in that office. Every single one of them has gone above and beyond to take care of our family and that is worth any amount of money in the world. There are many more examples I could share but if you are in need of insurance, all be it home or auto then I would encourage you to seek out Terra Bache as your agent and insure yourself with State Farm. Nobody does it better!"

"They are super friendly, very knowledgeable, competitively priced and always helpful! Their service is unbeatable!!"

"Called to get a quote and they said they would email or call. A week later and they didn't contact us. Luckily Farmers Insurance helped us with great service."

"My family has been clients with Terra Bache for many years. It has been a pleasure and privilege to have such a professional company advising my family on all areas of insurance. Knowledgeable, patient, and detailed are just a few of the terms we can use to highlight Terra Bache Insurance. Regardless of the type of insurance you may need, Terra Bache and her team of professionals are your go to experts."

"Linnis was a pleasure to work with and was very helpful with getting everything I needed done and in a timely matter"

"Sandra Rust was excellent, it is great to fine someone who is an expert in their field. She made sure we were well informed and she was very efficient. We feel very fortunate to have found a really good agent"

"Sandra was great to work with while setting up my renters insurance. She was professional and knowledgeable. I will be transferring the rest of my policies to this office from my old SF agent in GA."

"Sandra Rust recently helped me get my auto insurance switched over to State Farm, and the experience was great. She communicated so well with me, it really showed her knowledge and passion about her work."

"Sandra provided outstanding customer service!"

"I recently relocated from Georgia to Sandpoint and Tara was extremely helpful with changing my auto insurance over from. Everything was done over the phone and through email, no time taken out of my work day. Thank you for all of the help!"

"Linnis went out of her way to provide friendly and efficient customer service."

"Wonderful experience from the very first email. So, impressed by Linnis and the rest of the team. Very responsive, not pushy, good listeners and they provided us with great policies at good rates. 100% Comfortable giving them 5-Stars"

"Sometimes Life throws you a curve ball it’s great to know that Terra and her staff are here for you especially at those times! I was an Insurance Agent 25 years ago. I am S0 impressed with the Professionalism and Knowledge of Terra and her staff … Rebecca is AWESOME… Would recommend A+++++…"

"In February of this year, I would have given a 5 star rating. However, my insurance rates have increased substantially. No accidents, no tickets and a loyal customer for over 45 years! Do I need to leave State Farm in order to get insurance rates that reflect my good driving and 45 year Loyalty? So Sad, I feel like I must shop around for a better rate and insurance company that wants my business. EDIT: when I posted this review I thought I was posting to State Farm Corporate Offices, but Terra told me it went as a review to her office. Although I'm upset with the rate increases, it has no reflection on Terra or her office staff. Whenever I've had an issue, everyone in the office has always gone the extra mile to make sure every thing is handled quickly and correctly. I give Terra and her office 5 stars for always handling my insurance needs."

"Been with this company for 5 years and my insurance raised in price! I have perfect payment history and have had the same car for the last 3 years and never been in a wreck, also I have a clean record. ! My car gets older, so my insurance increased?. Absolutely ridiculous. Anything for an extra penny these days."

"I called State Farm and a questioned why my bill went up. They were so helpful in finding resolutions. I signed up for a driving course and it reduced my bill by $36. I then received the driving fob and after a week of driving I reduced my bill by 47$ more! I do appreciate them quickly helping to resolve the issues!"

"The customer service was excellent. Toni M handled all our questions about auto, homeowners and umbrella coverage very efficiently."

"Best customer service EVER and so nice and fun. Fun... that's not usually a word that goes hand in hand with insurance shopping but Denise is amazing & fun. It was quick, easy and the least expensive I found with better coverage!!! Thank you Denise!"

"Denise and State Farm were wonderful to work with! Helpful, responsive, and professional. Thanks Denise!"

"Quotes for my two vehicles and my side by side quick and easy ! Was able to bundle all of them together in one payment and was reasonably priced ! Thanks for getting me covered !"

"Love the customer service! They are always on there to answer questions. They are very knowledgeable and friendly."

"Great agency. I've been with them for years and they are always diligent and professional, as well as anticipating my insurance needs to make sure I have the right coverage for the lowest cost. Rebecca initiated and performed a review of all my policies and found ways to upgrade coverages while saving me money! Outstanding service."

"My experience with this office has been sensational. They have some incredible employees including the lovely Victoria Linscott. Their agent Denise Koberstein has taken the absolute best care of me as well. Denise has personally gone above and beyond to make sure their coverage has produced the highest safety and quality care. I have never been under the care of an agent that has ever took my policy so personally. Phenomenal!"